Ebay Online Car Sales: Deals or Steals?We've seen cases where people paid thousands of dollars for used cars based on nothing but some online photos and a seller's fancy talk. Don't be a
Mazda To Kill Its Rebates & Sales Incentives
Mazda has just announced that it is going to kill off US rebates and sales incentives in order to stabilize its prices and profits, according to Automotive News magazine. Frankly, it's an approach
Univ Michigan's Customer Satisfaction Survey Chooses Toyota #1
Since 1994 the University of Michigan's School of Business has been conducting its "American Customer Satisfaction Index" and new results have just been released. For the second year in a row, Toyota came
The World (of Car Sales) is Flat
With sales stagnating and falling, car sales are flat no just in the US, but also all around the world right now. What does that mean for you? We'll talk about that in
How Repair Order Paperwork Can Cost You
Better safe than sorry. A stitch in time, saves nine. Cover yourself. When it comes to a lemon car, these phrases all mean the same thing: don't count on your local car dealer
The Service Departments That Make a Difference
The service department is the front line of customer satisfaction or customer irritation. If the dealer's service department treats the customer like gold, the customer stays happy and will put up with almost
Honda Does a Recall Right
You have to give credit where credit's due. Ford and Honda both announced million-car-plus recalls this week, but there's a huge difference between the two. And it says something about putting quality "Job
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