Sometimes a manufacturer will argue and argue, stall and delay, and maybe even make you go to court to get rid of your lemon. Then sometimes, they see reality and know we won't give up and they just do it.

That was the case for a wonderful lady from Ohio whose 2011 Chevy Malibu turned out to be a lemon.

With door rattles, the trac system warning light, radio buttons that would stick, loss of tail lights, marker lights that wouldn't work, more electrical system lighting troubles, inside lights that flash or flicker - all during the first year - it's no wonder she thought it was a lemon. Multiple times int he shop and days out of service and not much more than lip service to show for it.

Then the second year of troubles started. Cracking and popping noises in reverse gear or when turning, dash lights and shifter lights that blink when they want to, more rattles, more lights that flash when they want for who knows what reasons, tail lights that won't work again and back to the blinking dash lights again and a failing XM radio system.

After 38 days in the shop over the course of two years, she knew she had a lemon. And she had every reason to be mad about a bad car and a dealer who had no clue what to do and a manufacturer that didn't seem to care. She had every good reason to be mad.

So we got mad with General Motors for her --- and in short order it was all over with. Now she's got a new Chevrolet sitting in her driveway and she's smiling.

And we have a huge box of chocolate candy from a very happy client. Oh, and General Motors paid our attorney fee bill instead of her. That's only fair too.